What to Expect
Reliable, ready to use conference rooms that support in person and hybrid meetings, with clear guidance and timely assistance when issues arise.
What This Covers
This process explains how OIT Onsite Services supports University owned Hybrid Teams conference rooms, including room readiness, basic operation, and meeting support.
When This Happens
When a room is newly installed or refreshed, before scheduled meetings, when issues occur during use, or when routine maintenance is required.
What Onsite Services Will Do
- Ensure conference room equipment (displays, cameras, microphones, speakers, and room PCs) is configured and operational.
- Verify connectivity to required network and collaboration services.
- Support standard room functionality for Microsoft Teams meetings.
- Respond to reported issues affecting audio, video, or connectivity.
- Apply required updates or configuration changes to room systems.
- Test room functionality after changes or repairs.
- Document room configuration, updates, and support actions in University systems.
- Communicate status updates or guidance if action is needed.