Installing Adobe Creative Cloud Applications on UTD Owned Computers (Windows)


This article shows how to install Adobe Creative Cloud applications on UTD owned Windows computer.

Note: UTD-owned Macs generally require a department technician to install Adobe Creative Cloud. To request this, please open a ticket, which will be routed to your department technicians. Technicians: See this article for information on installing on UTD owned Macs.

A full Creative Cloud license is NOT required to use Creative Cloud applications on UTD owned computers. These devices use a "Shared Device License", sometimes called "SDL".

Detailed Resolution

Note: Depending on how your department's techs have configured your device, there are a couple of different options for installing Creative Cloud. We recommend following these steps in order as these installation options generally go from least amount of time taken to most.

Option 1 - Creative Cloud application

Many UTD computers already have the Creative Cloud application installed. You can find this by searching in the Windows Start Menu for "Creative Cloud".

Adobe Creative Cloud App icon displayed in the Start Menu.

Once in that application, you should be able to install additional Creative Cloud applications in the "Apps" tab.

If you receive an error in the Creative Cloud application that "You don't have access to manage apps", please proceed to option 2. If you do not see any applications in Software Center, proceed to option 3.

Option 2 - Software Center

Most UTD computers are set up to be able to download applications through Software Center. First, try downloading the applications from Software Center by doing the following:

  • Launch Software Center by searching for it in the Start Menu.

Software Centre app icon displayed in the Start Menu.

  • Select the application you would like to install from the "Applications" tab.

UTD Software Centre Applications screen with all the softwares avaailable for download.

  • Select Install.

Application installation window with installation button and software details.

  • Launch the software and sign in with your UTD

After installing the first product from Software Center, you should be able to follow the "Option 1" instructions on this page for any remaining Creative Cloud applications.

Option 3 - Other

If you cannot download the applications through Software Center, please open a ticket, which will be routed to your department technicians.

TechniciansVisit this page for additional information on SDL installs of Adobe.


Article ID: 156
Mon 11/22/21 12:42 PM
Mon 3/20/23 11:32 AM

Related Services / Offerings (1)

Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX and more. The University of Texas at Dallas has entered into a license agreement with Adobe for site licensing of Adobe Creative Cloud.