Hearform Issues

Procedure

1. Verify that restarting the computer does not resolve the issue.
2. Navigate to the Endpoint Software Support service page.
3. Select the Report Issue on a UTD Device service offering.
4. In the Description, note down the below:
   • The issue
   • Any errors present (if possible, include screenshots)
   • Device asset number 
5. Click Submit.
6. Callier Center technicians will reach out to resolve the issue.