How to Update Your JMP License

Table of Contents

• Windows
• macOS
• Alternative Method

Windows

• Open File Explorer.
• Click on the Address bar and enter "\\campus.ad.utdallas.edu\UTD\AllShare\". 
• Within the AllShare folder, navigate to Installs > JMP > Windows > JMP Pro # (replace # with the version you are updating the license on).
• Open the folder sid_files.
  • There should be a single file in that folder.

• Copy the file in the "sid_files folder" to your desktop.
  • Right-click on the file, and select Copy.
  • Right-click on your desktop and select Paste (this can be saved in any folder of your choice.)
• Open JMP Pro as an Administrator.
  • To do this, search for "JMP Pro #" in the Start menu, right-click on JMP Pro then select Run as administrator.

• Once opened, JMP may show a prompt that your license is expiring or has expired.
  • Select Open License.

• Select the file you just copied to your device.
• In the "Personalize Your JMP License" window, do not fill out any of the boxes on the next window.
  • Click Ok.
• You will get a confirmation box stating that the license has been accepted.

macOS

• Open Finder, press Command + K.
• Enter "smb://campus.ad.utdallas.edu/UTD" and select AllShare.
• Within the AllShare folder, navigate to Installs > JMP > MAC> JMP Pro # (replace # with the version you are updating the license on).
• Open the folder sid_files.
  • There should be a single file in that folder.

• Copy the file in the "sid_files folder" to your desktop.
  • Right-click on the file, and select Copy.
  • Right-click on your desktop and select Paste (this can be saved in any folder of your choice.)
• Go to your device Applications and open JMP Pro.

• Once opened, JMP may show a prompt that your license is expiring or has expired.
  • Select Open License.

• Select the file you just copied to your device.

• Do not fill out any of the boxes on the next window. Click Ok.
  • You will get a confirmation box stating that the license has been accepted.

Alternative Method

If you do not receive the pop-up box, you can manually update the license:

• From the File menu > New > Script to open a script window.
• Enter this line: "renew license ();".
• From the "Edit" menu, select Run Script.
• In the resulting Renew Your JMP License window, click Open License.
• At the prompt, navigate to where you saved the "sid_files" and follow the instructions as specified above.