Purpose
This article provides information on how to update the license of the installed JMP software. For installation, please follow these steps for Windows and Mac.
Note: Please ensure you are connected to
VPN to complete the instructions given below.
Instructions
- Open File Explorer.
- Click on the Address and enter "\\campus.ad.utdallas.edu\UTD\AllShare\".
- On a Mac device:
- Open Finder, press "Command + K".
- Enter "smb://campus.ad.utdallas.edu/UTD" and select AllShare.
- Within the AllShare folder, navigate to Installs > JMP > Windows > JMP # Pro (replace # with the version you are updating the license on).
- On a Mac devide:
- Select the Mac folder instead of Windows.
- Open the folder "sid_files", and there should be a single file in that folder.

- Store it to your computer by right-clicking and selecting Copy.
- Right-click and select Paste in a folder of your choice on your computer.
- Open JMP Pro # as an Administrator.
- To do this, find "JMP Pro #" in your Windows Start menu, right-click, and then select Run as administrator.

- JMP may show a prompt that your license is expiring or has expired. Select Open License.

- Select the file that you just copied to your computer.
- Do not fill out any of the boxes on the next window. Click Ok.

- You will get a confirmation box stating that the license has been accepted.
Alternative
If you do not receive the pop-up box, you can manually update the license:
- From the File menu > New > Script to open a script window.
- Enter this line: "renew license ();".
- From the "Edit" menu, select Run Script.
- In the resulting Renew Your JMP License window, click Open License.
- At the prompt, navigate to where you saved the "sid_files" and follow the instructions as specified above.