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The time reporting functionality in TeamDynamix allows users to track and report where their time is being allocated efficiently. Each time entry, whether for a ticket, workspace, or project, will have a time type, a quantity, and a date associated with it. Adding time for any ticket, project, or workspace may be done indefinitely.
Note: TeamDynamix tracks all time in hours. To log minutes, enter the fraction of an hour corresponding to that quantity of time.
The first opportunity to log time against a ticket is after creating the ticket. Once you submit a new ticket, you will be prompted to add time.
- Select the Time Type from the drop-down menu and fill in the time in Hours.
- This time will be automatically added to the newly created ticket.
You are also able to enter time on a ticket under the "T&E" (Time and Expenses) tab within the ticket.
- Navigate to a ticket to which you want to add time to.
- Select the T&E tab > Add Time.
- Fill in the details on the populated dialog box, and click Save.
Updating a ticket also provides the opportunity to enter time. Below the "New Status" field is an option to add time.
- Navigate to a ticket to which you want to add time to.
- Click on Actions > Update.
- Select the Time Type, Hours, and Date. Pressing Save will commit the updates to the ticket and log the time against the ticket.
Time can also be logged against a ticket within the "Time & Expenses" tab in TDNext. Time is logged against both Projects and Workspaces in the same manner as Tickets.
- Navigate to Time & Expenses > Add Time.
- Select Ticket and fill out the required fields.
- Ticket: Search or enter the Ticket ID to attach your time to a specific ticket.
- Click Save.
- Navigate to Time & Expenses > Add Time.
- Ensure you are on the correct week by using the left and right arrows next to the Week dates.
- Select the appropriate Workspace or Project, fill out the fields, and press Save.
Note: For questions regarding time reporting in TDNext, please contact your Supervisor.