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This article provides information on how Group Managers can add or remove members of their group in the Atlas technician client.
This article is a guide on how to utilize the knowledge base in Atlas to get help at UTD.
This article provides information on how to report time on TDX Tickets, Projects, or Workspaces using various methods.
This article provides detailed information regarding Ticket Tasks in Atlas.
This article will show you how to comment on and/or notify the user of the updates on a ticket.
This article will explain how to use the TeamDynamix (also known as Atlas) integration app for Microsoft Teams, which allows you to easily send interactive messages containing information from tickets, knowledge articles, and more. You can use this app in any Teams chat message or channel post.
This article contains completion information about the Atlas migration project.
This article is a guide on how to submit a ticket in Atlas. This guide will define basic terminology, explain how to navigate the service catalog, and give tips for filling out the ticket submission form.
This guide will provide an overview of the features and serve as a starting point for building custom reports in TDNext.
This article contains a pre-launch training recording for TeamDynamix technicians on Dec. 8, 2021.
This article is a guide on how to interact with tickets in Atlas once you have submitted them.