Search12 Results
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
This article provides information on how Group Managers can add or remove members of their group in the Atlas technician client.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
This article is a guide on how to utilize the knowledge base in Atlas to get help at UTD.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
This article provides information on how to report time on TDX Tickets, Projects, or Workspaces using various methods.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
- Working with Tickets
This article provides detailed information regarding Ticket Tasks in Atlas.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
- Working with Tickets
This article will show you how to comment on and/or notify the user of the updates on a ticket.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
This article will explain how to use the TeamDynamix (also known as Atlas) integration app for Microsoft Teams, which allows you to easily send interactive messages containing information from tickets, knowledge articles, and more. You can use this app in any Teams chat message or channel post.
- Knowledge Base
- OIT Internal
- OIT Technology Experience and Innovation
- OIT Emerging Technology
- OIT Completed Projects
This article contains completion information about the Atlas migration project.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
This article is a guide on how to submit a ticket in Atlas. This guide will define basic terminology, explain how to navigate the service catalog, and give tips for filling out the ticket submission form.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
This guide will provide an overview of the features and serve as a starting point for building custom reports in TDNext.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
- Technician Resources
This article contains a pre-launch training recording for TeamDynamix technicians on Dec. 8, 2021.
- Knowledge Base
- Administrative and Business
- Business Capability and Process Automation
- Atlas
This article is a guide on how to interact with tickets in Atlas once you have submitted them.