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This article is a guide on how to interact with tickets in Atlas once you have submitted them.
This article is a guide on how to submit a ticket in Atlas. This guide will define basic terminology, explain how to navigate the service catalog, and give tips for filling out the ticket submission form.
Effective January 2022, the previous IGA team in Atlas will be replaced with four teams to better separate access related issues. Use this list to route tickets in Atlas.
This article is a guide on how to utilize the knowledge base in Atlas to get help at UTD.
This article will explain how to use the TeamDynamix (also known as Atlas) integration app for Microsoft Teams, which allows you to easily send interactive messages containing information from tickets, knowledge articles, and more. You can use this app in any Teams chat message or channel post.