Search15 Results
- Knowledge Base
- Communication and Collaboration
- Microsoft 365 Applications
- Microsoft Teams
This article provides steps on how to install the Teams App. on your smartphone device (iOS and Android).
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article can be helpful for users to add touch ID on their Mac for authentication with Duo.
- Knowledge Base
- Security and Access
- Authentication and Account (NetID) Management
- Duo
This article provides troubleshooting steps to fix Duo prompt issues on mac devices.
- Knowledge Base
- Network Connectivity
- Virtual Private Network (VPN)
- PaloAlto GlobalProtect VPN
- macOS / iOS
This article provides information regarding installing GlobalProtect VPN on iOS mobile devices.
- Knowledge Base
- Communication and Collaboration
- Conferencing and Telephony
- Microsoft Teams Voice - Individual
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
This article walks users through the steps needed to set up the Microsoft 365 Email on iOS devices.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365 Applications
- Microsoft Teams
This article provides information on how a user external to UTD can have a Guest Microsoft Teams account to present in a live event.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
This article shows how to delete an email account on your Apple iOS devices.
- Knowledge Base
- Network Connectivity
This article helps you find your MAC address on an iOS device.
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
- CometNet Wi-Fi
This article shows you how to connect to CometNet on your iOS device.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Shared UTD Email
This article shows how to add an M365 shared mailbox in Outlook for iOS or Android.
- Knowledge Base
- Communication and Collaboration
- E-Mail and Calendaring
- Individual UTD Email
This article contains steps on how to set up your Microsoft 365 email on the Outlook app on an iOS device.
- Knowledge Base
- Desktop and Mobile Computing
- Applications and Software Distribution
- Endpoint Software Support
You can also manually request the full desktop version of the website on your iPhone's mobile browser.
- Knowledge Base
- Network Connectivity
- Campus Wireless Network
The article explains how to remove saved wireless network(s). This is a recommended step to troubleshoot if you have trouble connecting to CometNet or another UTD wireless network.
- Knowledge Base
- Network Connectivity
This article will help you retrieve the MAC address on your Macbooks or iMac.