Sympa List Request

Context

Sympa (Listserv) is a mailing list manager allowing a group of subscribers to receive "posts" or "submissions" to a particular list. An IT Resource Requests must be submitted to create and add recipients to access a Sympa List. These IT Resource Requests must be requested by Staff or Faculty.

If you are only needing access to an existing Sympa list, submit a Computer Access- IT Resource Request > select Sympa (Listserv). You can submit one request for multiple users needing access to the same mailbox by filling in the mailbox needing access and listing the users NetIDs needing access.

Note: If a student organization wants a Sympa List created, the request must be submitted by a Staff or Faculty Advisor.

Instructions

  • Log in to PEARL (Portal for Enterprise Access Request Library) formerly eCAT, using your UTD credentials.
  • Select Create/Update/Remove IT Resources under "System Requests."

System Requests drop-down menu. Create/ Update/ Remove IT Resources option is last on the list.

  • Select the department to manage the resource and Sympa (Listserve) as the type of resource.

Sympa (Listcerv) option selected from list.

  • Select your preferred action under "What action will be required?" 
  • Lookup and select the contact for technical questions > Next
  • Continue filling out the form and provide the name of the resource you are wanting to update.
  • Type the requested changes in the "Add rules" or "Remove rules" text box. 
    • If you're unsure if you're adding or removing rules, add your changes under Additional instructions
  • If creating a new Sympa List, add the following under "Do you have any additional instructions?"
    • A Sympa List is needed.
    • Proposed Name of the List.
  • Review your request, select Effective IT Resource Date and Submit.
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Details

Article ID: 18
Created
Mon 11/22/21 12:36 PM
Modified
Mon 7/8/24 1:56 PM

Related Services / Offerings (1)

Sympa is a mailing list system that is designed to contact small or large groups of internal or external email addresses. Sympa is the supported system for bulk email, meaning any message is destined for more than 500 recipients. OIT still encourages departments sending mass communications to follow the Office of Communications Mass Email Process.