GlobalProtect Timeout Issues (macOS)

Procedure

If the computer automatically sleeps, the connection will be lost. In the macOS settings under Energy, do the following in order to keep the computer from “sleeping” and thus turning off the VPN:

  • Select the Apple Logo at the top left, then click System Settings.

System Preferences option in MacOS.

  • Select Energy on the left column.  Then toggle the switch on  for "Prevent computer from sleeping automatically when the display is off".

Energy Settings option within System Settings.

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Palo Alto GlobalProtect VPN on a Mac only works if you allow VPN to Filter Network Content and enable as a trusted developer.