Non-Smartphone Options for Duo Authentication

Tags duo


This article provides the instructions to log in without Duo app installed or having no access to a smartphone. 


Phone Call

  • You can use your phone to authenticate with Duo. Follow this article if you have not enrolled in Duo.
  • Once you have enrolled in Duo and set up your device, on the authentication screen, select Call Me.

Duo authentication screen.

  • Duo will then call you and provide instructions to verify your account so you can authenticate.

Text (SMS)

  • You can use text message to authenticate with Duo. On the authentication screen, select Enter a Passcode.
  • If you do not have a code already, click Text me new codes in the blue banner. Duo will then send 10 one-use codes to your phone.

Duo authentication screen.

  • Enter one of those codes in the passcode field and select Log In

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Article ID: 347
Mon 11/22/21 12:51 PM
Mon 10/2/23 9:54 AM

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Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.