Error: There Are Currently No Logon Servers Available to Service the Logon Request.

Explanation

A user is getting the following error when trying to log into a UTD-owned Windows computer: "There are currently no logon servers available to service the logon request."

This indicates that the computer can't reach UTD's servers to log you in. Usually, this is due to the device not being connected to the Internet.

Try the following steps to troubleshoot this error: 

  • Check the network status icon at the bottom right of the login screen.
  • Try rebooting your computer or disconnecting and reconnecting to the network.
  • If you use a wired cable to connect to the Internet, ensure it is securely plugged into both the computer and the wall.

Details

Article ID: 380
Created
Mon 11/22/21 12:53 PM
Modified
Tue 7/18/23 4:53 PM