Articles (6)

Error: The Sign-in Method You’re Trying to Use Isn’t Allowed

This article details the recommended troubleshooting steps when encountering the error "The sign-in method you're trying to use isn't allowed. For more info, contact your network administrator." on a UTD Windows computer.

Error: There Are Currently No Logon Servers Available to Service the Logon Request.

This indicates that the computer can't reach UTD's servers to log you in. Usually, this is due to the device not being connected to the Internet.

How to Find Your UTD Computer Name / Property and Asset Number

Use this guide to find and identify UTD Asset numbers. You can find your Asset # by looking for the silver or red tag on your computer or by finding your computer name.

Installing Windows Updates Manually on UT Dallas Machines

This article guides you to install windows updates manually on UT Dallas Windows Computers.

Jamf FAQ

This article provides information about the software Jamf and instructions on how to install it on UTD-owned Macs.