Articles (6)

Error: "The security database on the server does not have a computer account for this workstation trust relationship"

This article pertains to users who receive the following error when logging into a UTD-owned Windows computer: "The security database on the server does not have a computer account for this workstation trust relationship".

Error: "There Are Currently No Logon Servers Available to Service the Logon Request"

This error indicates that the computer can't reach UTD's servers to log you in. Usually, this is due to the device not being connected to the Internet.

Error: The Sign-in Method You’re Trying to Use Isn’t Allowed

This article details the recommended troubleshooting steps when encountering the error "The sign-in method you're trying to use isn't allowed.

Find Your UTD Computer Name / Property and Asset Number

Use this guide to find and identify UTD Asset numbers. You can find your Asset # by looking for the silver or red tag on your computer or by finding your computer name.

Installing Windows Updates Manually on UT Dallas Machines

This article guides you to install windows updates manually on UT Dallas Windows Computers.

Jamf FAQs

This article provides information about the software Jamf and instructions on how to install it on UTD-owned Macs.