Teams Voice - UTD Phone Numbers

Question

Can a user be assigned more than one phone number in Teams Voice?

Answer

No, users can only be assigned one UTD phone number in Teams Voice.

Note: Users can be added as agents on multiple call queues for department main lines so they can answer incoming department calls for multiple department call queues.

0% helpful - 1 review
Print Article

Related Articles (3)

International Calls via Teams Voice
This knowledge article provides a step-by-step guide on how to make international calls using Teams (including New Teams), ensuring that users can easily connect with others regardless of their location.
Microsoft Teams Room Pro Licensing
Microsoft Teams Room Pro for EDU licensing is a change for existing conference rooms that have Teams conferencing hardware. Teams Pro is a paid model offered by Microsoft to enhance Teams personal meetings, with advanced hardware and management of the hardware for conference rooms. This impacts all Android and Windows-based conferencing hardware. As they continue to develop new innovations, new features, and options, they will be coming to the Pro license.