Teams Voice - UTD Phone Numbers

Question

Can a user be assigned more than one phone number in Teams Voice?

Answer

No, users can only be assigned one UTD phone number in Teams Voice.

Note: Users can be added as agents on multiple call queues for department main lines so they can answer incoming department calls for multiple department call queues.

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Details

Article ID: 749
Created
Tue 3/29/22 7:46 AM
Modified
Fri 4/19/24 12:55 PM

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