Duo

What Is It?

Duo is the university two-factor authentication method designed to add a second layer of security to your NetID account. Verifying your identity using a second factor, such as your phone or a security key, prevents anyone but you from logging in, even if they know your password.

Visit the KnowledgeBase to learn more about Duo.

Who Is Eligible to Use It?

Students, Faculty, Staff, Guests

Where Can I Get It?

Duo enrollment is automatic when accessing a NetID-protected service.

How Much Does It Cost?

There is no cost for this service at this time.

 
Report an Issue Register New Device for Duo Request Duo Bypass Code Request Duo Exception Request Duo for Website General Request / Help

Related Articles (10)

Duo Authentication Screen Not Loading
This article contains troubleshooting steps to perform when Duo multi-factor authentication screens are not appearing on Duo-protected UTD sites.
Duo Hardware Token Authentication
This article provides information on Duo hardware token authentication and troubleshooting steps.
Duo Prompt Issues (macOS)
This article provides troubleshooting steps to fix Duo prompt issues on mac devices.
Duo Prompt Upgrade
This article compares the old and new Duo prompts.
How to Enroll in Duo
This article assists first time users in the Duo enrollment process.
Manage Duo Devices
This article can help you add or manage multiple devices on Duo Mobile.
Non-Smartphone Options for Duo Authentication
This article provides the instructions to login without Duo app installed or having no access to a smartphone.
Smartphone Options for Duo Authentication
This article provides smartphone options to authenticate with in Duo Mobile app. Users who have installed and activated the app on their cell phones can authenticate by accepting a push notification.
Using Duo with Touch ID (macOS)
This article can be helpful for users to add touch ID on their Mac for authentication with Duo.
Using Security Key for Duo Authentication
The Duo two-factor authentication platform supports security keys, offering secure login approvals resistant to phishing attacks combined with the one-tap convenience of Duo Push.