IT Professional Services

The IT Professional Services includes consultation services not mentioned in other categories such as digital accessibility.

Categories (4)

Consulting and Advising

Consulting and guidance on how to leverage vendor-based applications and technologies. We provide evaluations on select technology solutions, including those in the cloud.

Continuous Improvement and Innovation

Continuous Improvement and Innovation includes coordination of OIT resources, analysis of business processes, and OIT engagement strategy.

Enterprise Licensing

Negotiation, acquisition, and management of licenses for technology broadly used throughout the institution.

Project Management Services

UT Dallas IT Project Management framework is based on TAC 216 requirements. UTD utilizes Team Dynamix Project Portfolio Management Suite to holistically track IT investments and projects. In addition, the department's leadership team meets twice a month to review new project requests and the status of all active projects.

Each active project requires a
1. New Project Request (right side of this screen)
2. Business Case (justification for undertaking the project by evaluating benefits, costs, and risks to support decision-making)
3. Complexity Assessment (facilitate prioritization based on need)

The project management controls, templates and workflows were developed by UTD Business Operations Services to meet Texas State TAC 216 Compliance requirements for project governance, assessment and reporting.