Teams Voice: Outgoing Calls Drop when made on the iOS Teams app

Tags Teams Voice

Context

Calls made on the Teams app on an iOS device drop immediately

Details

Review the following settings and adjust as necessary

1. Navigate to Settings > scroll down to Teams

Local Network (make sure this is enabled)
Microphone (make sure this is enabled)
Background App Refresh (make sure this is enabled)
Cellular Data (make sure this is enabled)

Note: The settings should enabled by default unless denied during setup or later disabled. However, if you have recently installed the Teams app the installer has changed and they may not all be on by default any longer.

2. Reboot the iOS Device and make a test outgoing call.

Print Article

Details

Article ID: 612
Created
Tue 1/25/22 3:39 PM
Modified
Fri 6/21/24 3:09 PM

Related Articles (2)

This article provides instructions to better guide you while you use Microsoft Teams on an iPad.