Clearing Local Cached Mail Addresses in Microsoft Outlook

Tags Email


Outlook will automatically store the email addresses you have already sent an email to for faster emailing in the future. Occasionally, Outlook will store a mistyped address in its auto-complete list. This article will show you how to remove mistyped addresses from the auto-complete.

Remove a Single Entry

  • Open Outlook.
  • Start a new email.
  • Type the first few characters of the entry you wish to remove.
  • Once the auto-complete bubble appears with the misspelled entry, stop typing and click the X next to the entry in the bubble to remove it.

Screenshot of the new mail highlighting the To feild.

Clear the Entire Auto-Complete List

  • Open Outlook.
  • Select File > Options.

Screenshot left panel of the Outlook file tab

  • Select Mail from the left panel on your screen.
  • Scroll down to the Send Messages section in the right panel.
  • Select Empty Auto-Complete List.

Screenshot of outlook options highlighting the Mail section

  • Now, exit out of Options and go to the Send/Receive tab.
  • Click on the Send/Receive Groups drop-down menu and select Download Address Book.

Image of all options under the "Send/Receive Groups"

Image of the Send/Receive settings

  • Check the box for Download changes since the last send/receive action and select OK to finish.

Image of the Offline Address Book settings


Article ID: 7
Mon 11/22/21 12:35 PM
Mon 12/4/23 8:54 AM