Clearing Local Cached Mail Addresses (Microsoft Outlook)


Outlook will automatically store the email addresses you have already sent an email to for future faster emailing. Occasionally, Outlook will store a mistyped address in its auto-complete list. Use the steps below to remove mistyped addresses from the auto-complete.

Remove a Single Entry

  • Open Outlook.
  • Start a New email.
  • Type the first few characters of the entry you wish to remove.
  • Once the auto-complete bubble appears with the misspelled entry, stop typing and click the X next to the entry in the bubble to remove it.

Screenshot of the new mail highlighting the To feild.

Clear the Entire Auto-Complete List

  • Open Outlook.
  • Select File > Options.

Screenshot left panel of the Outlook file tab

  • Select Mail from the left panel on your screen.
  • Scroll down to the Send Messages section in the right panel.
  • Select Empty Auto-Complete List.

Screenshot of outlook options highlighting the Mail section

  • Now, exit out of Options and go to the Send/Receive tab.
  • Click on the Send/Receive Groups drop-down menu and select Define Send/Receive Groups, then select Edit....

Image of all options under the "Send/Receive Groups"

Image of the Send/Receive settings

  • Select Address Book Settings.
  • Check the box for Download changes since the last send/receive action and select OK to finish.

Image of the Offline Address Book settings

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Article ID: 7
Mon 11/22/21 12:35 PM
Fri 5/3/24 4:10 PM

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