Articles (30)

Accessing a Shared Mailbox of Individual User in Outlook (Web)

This article provides the necessary steps to set up a shared Office 365 mailbox in Outlook on the Web.

Adding a Microsoft 365 Shared Mailbox in Outlook (Windows)

The article provides instructions on adding an M365 shared mailbox in Outlook for Windows.

Adding an Microsoft 365 Shared Mailbox in Outlook (iOS /Android)

This article shows how to add an M365 shared mailbox in Outlook for iOS or Android.

Adding an Microsoft 365 Shared Mailbox in Outlook (Mac)

This article shows how to add an M365 shared mailbox in Outlook for Mac.

How to Access Translate Message Feature in Outlook

This article contains information on the Translate Message feature in Outlook’s Desktop Version. With Outlook’s Translate Message add-in, language can never be a communication barrier. You can translate emails received into any language as per your preference, thanks to the add-in. This article discusses how the add-in can be set up and used.

How to Handle an ICS Request (in Outlook)

This article contains information on an ICS request and instructions on how users can handle an ICS request in Outlook.

How to Synchronize Time Zones in Outlook and Desktop

This article walks users through the steps needed to synchronize and adjust time zones in Outlook and Desktop.

Manage Mailbox Delegates in New Outlook

This article provides instructions to manage mailbox delegates on New Outlook (Windows).

Manage Outlook Mailbox Delegates (Mac)

This article provides information and instructions on how to manage mailbox delegates on your Mac device.

Manage Outlook Mailbox Delegates (Web)

This article provides instructions to manage and add mailbox delegates on Outlook Web.

Manage Outlook Mailbox Delegates (Windows)

A delegate can receive and respond to email messages, meeting requests and responses on your behalf. Delegates can be granted additional permissions to read, create, or change items in your Microsoft Exchange Server mailbox.

Microsoft Automated Meeting Shortener

Microsoft has released a feature that makes it easy for you to make meetings end a few minutes early or start them a few minutes late. This feature can help build in travel time between events or buffer time. You can choose a different duration for events under one hour and over one hour.

Scheduling a Teams Meeting in Outlook

Teams meetings can be scheduled directly from the Teams calendar, but they can also be scheduled from Outlook if needed.

Set Up Your Microsoft 365 Email on Android Devices (Outlook App)

This article shows how to add your Microsoft 365 email to your Android device using the Outlook App.

Set Your Microsoft 365 Email up on iOS Devices - Outlook App

This article contains steps on how to set up your Microsoft 365 email on the Outlook app on an iOS device.

Setup Automatic (Out-of-Office) Replies in Microsoft Outlook

This article provides the steps to set up automatic replies in Outlook which are a useful way to let people know that you are out of office via automatic replies to their emails.

Setup Your Microsoft 365 Email on Outlook (Mac)

This article provides the steps needed to setup Microsoft 365 email on your Mac device.

Setup Your Microsoft 365 Email on Outlook (Windows)

This article walks you through the steps needed to setup your M365 Email on Outlook via Windows.

Using a Microsoft 365 Shared Mailbox in Outlook (Web)

This article shows how to use a Microsoft365 shared mailbox in Outlook Web Application.

Adding Members to Microsoft 365 Group (Outlook)

This article walks you through the steps to add members to a M365 Group via Outlook.

Clearing Local Cached Mail Addresses (Microsoft Outlook)

This article will show you how to remove mistyped addresses from the auto-complete in Microsoft Outlook.

Enable the Bcc and/or From Fields (Microsoft Outlook Online)

This article is helpful for enabling the Bcc and/or From fields in Outlook Online.

Export / Backup Microsoft Outlook Emails and Data to (.pst) File (Windows / Mac)

This article provides the steps to create and save an Outlook Data File (.pst file) in either Windows or Mac.

How to Recover Deleted Emails (Microsoft 365)

This article shows you the steps needed to recover deleted emails on M365.

Microsoft Outlook Autodiscover

The article explains why Outlook asks you to allow a website to configure an email's server setting.

Microsoft Outlook Folder Names in Incorrect Language

The scope of the article is to help you fix the incorrect language appearing on Outlook.

Microsoft Viva Daily Briefing Email

The Daily Briefing email helps you stay in control of your calendar and be intentional about your day.

Opening an Outlook Data File

This article shows instructions on how the user can open an Outlook Data File (.pst file).

Outlook Repeatedly Prompts for User's Password (Windows)

This article provides the troubleshooting steps when Microsoft Outlook repeatedly prompts for a user's password.

Refresh Outlook Settings by Creating a New Profile

You can create a new Outlook profile to refresh the application without re-installing it.