Accessing a Shared Mailbox of Individual User in Outlook (Web)


This article provides the necessary steps to set up a shared Office 365 mailbox in Outlook on the Web.


  1. Go to Office365.
  2. Log into your own mailbox using your email address and NetID password.
  3. Right-click on Folders.

Screenshot of Outlook homepage highlighting the Folder option

  1. Select the Add shared folder or mailbox option.

Screenshot of the Outlook homepage options under Folder highlighting the Add shared folder

  1. In the pop-up window that appears, enter the name or NetID of the user who is sharing the folder.

Screenshot of the pop-up window to add shared folder or mailbox

  1. You should now see the shared folder and the name of the sharer beneath your own folders in the left pane.


Article ID: 1094
Thu 4/13/23 3:54 PM
Tue 11/14/23 12:13 PM