Access Individual User's Shared Mailbox (Web)

Steps

Note: This article is about how to view the mailbox of an individual user who has shared their mailbox with you.

Refer to KA 260 for an actual shared mailbox.
  1. Go to Office365.
  2. Log into your own mailbox using your UTD email address and NetID password.
  3. Right-click on Folders.

Screenshot of Outlook homepage highlighting the Folder option.

  1. Select the Add shared folder or mailbox option.

Screenshot of the Outlook homepage options under Folder highlighting the Add shared folder option.

  1. In the pop-up window that appears, enter the name or NetID of the user who is sharing the folder.

Screenshot of the pop-up window to add shared folder or mailbox.

  1. You should now see the shared folder and the name of the sharer beneath your own folders in the left pane.
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