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This article provides the necessary steps to set up a shared Office 365 mailbox in Outlook on the Web.
This article explains the limitations for M365 shared mailboxes.
UT Dallas utilizes the Microsoft 365 Exchange Online Protection (EOP) to scan and quarantine suspicious emails. Emails may be quarantined for a variety of reasons, including but not limited to spam detection, phishing detection, malware prevention, or impersonation attempts.
The article provides instructions on adding an M365 shared mailbox in Outlook for Windows.