Purpose
Multiple users can use an exchange shared mailbox by various users who can read and send email messages from a shared mailbox. Exchange shared mailboxes can also provide a shared calendar, allowing multiple users to schedule and view calendar events.
Submit an eCAT
An eCAT must be submitted to create and add recipients to access an Exchange Shared Mailbox. These eCATs must be requested by Staff or Faculty. If a student organization wants a shared mailbox created, the request must be submitted by a staff or faculty adviser.
Steps
- Navigate to this eCAT and log in with your NetID and password.

- Under the System Requests tab, select Create/Update/Remove IT Resources.

- Select Exchange Shared Mailbox and fill out all the other required information.

- When you get to Step 4, specify the following in the "Additional Information" section:
- An Exchange shared mailbox is needed.
- Proposed Name of the shared mailbox.
- Proposed owner of the shared mailbox.
- An initial set of names/NetIDs will need access to the Exchange shared mailbox.