Atlas is the University’s service management (sometimes called IT Service Management or ITSM) platform, which allows multiple university departments to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between university departments. Atlas also provides knowledge management, project management, and change management capabilities to the university.
The Atlas Portal is a component of the Atlas service management platform that contains the Atlas Knowledge Base, Service Catalog, and other public-facing tools.
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We offer consultations to departments and groups who want to automate or organize their business processes and workflows but don't know which tool works best for them.