Manage Mailbox Delegates in New Outlook

Objective

This article provides instructions to manage mailbox delegates on New Outlook (Windows).

Steps

  1. Open New Outlook.
  2. Right-click on the folder you would like to grant access to and select Sharing and permissions.

New Outlook homepage with all the options highlighting the Sharing and permissions

  1. Select the plus sign (+) on the top left.

Screenshot of the permission options highlighting the + button

  1. Search for the delegate you would like to add. Select Add to include the delegates.

Screenshot of Add permissions highlighting the field box to enter the mail box

  1. After adding delegates, you will be able to choose several predefined permissions settings in the drop-down menu, or you can manually configure their access.

Screenshot of the permission options

  1. Once you have set the access, select OK.

Open another person's folders

  1. Click File > Open & Export > Other User's Folder.

    Tip: To avoid this step in the future, see the instructions on how to add another person's mailbox to the Folder Pane in the Add another person's mailbox to your profile section of this article.

  2. In the Name box, enter the name of the person who granted you Sharing or Delegate Access permissions, or click Name to select from a list.

  3. In the Folder type list, click the folder that you want to open.

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Details

Article ID: 1102
Created
Thu 5/18/23 5:19 PM
Modified
Thu 7/18/24 8:39 AM

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