Purpose
This article contains information on how to use the chat option on Microsoft teams
Explanation
Teams Chat Basics
1 – Chat Window 6 – Screen Share
2 – Recent Chats 7 – Add people to chat
3 – Pinned Chats 8 – User and group search
4 – Video call 9 – Message box
5 – Audio call 10 – User or group name

Start a Chat
- Click the New Chat button from the top of the chat window (or press Ctrl + N on your keyboard).

- A new chat will be created, and a recipient field will appear at the top, where you can add users to the chat.

- Add one or multiple users to the chat by typing either a name or group.

- Once you have added all the users you want to the chat, you can begin sending a message at the bottom of the page.
How to Pin a Chat
- Click on the Chat tab on the left side of Microsoft Teams.

- Right-click on an available chat (or select More options, which is the three dots), and a menu will appear. Select Pin, and the chat will be pinned to the top of your chats list in the "Pinned" area.
How to Hide a Chat
Video: Quick Tips | Hiding Chats
- Go to the chat you want to hide and right-click on an available chat (or select More options, which is the three dots), and a menu will appear.
- Select Hide, and you will no longer see the chat.

- Unhide the chat by searching for the name of the person or group you hid and select Unhide in more options.
How to Mute a Chat
Video: Quick Tips | Muting Chats
- Select chat to open the chat list. Right-click on the chat you want to mute (or select More options, which is the three dots), and a menu will appear.
- Select Mute, and you will no longer want to receive a notification. If you change your mind, select it again and unmute it.

How to delete a message on chat
- Navigate to the text you want to delete and right-click on the three dots (or select More options, which is the …), and a drop-down will appear.
- Select Delete, and your message will be removed from the chat window.
