Key features while using Microsoft Teams for Chat


This article contains information on how to use the chat option on Microsoft teams 


Teams Chat Basics

1 – Chat Window 6 – Screen Share

2 – Recent Chats 7 – Add people to chat

3 – Pinned Chats 8 – User and group search

4 – Video call 9 – Message box

5 – Audio call 10 – User or group name

Start a Chat

  • Click the New Chat button from the top of the chat window (or press Ctrl + N on your keyboard).

  • A new chat will be created, and a recipient field will appear at the top, where you can add users to the chat.

  • Add one or multiple users to the chat by typing either a name or group.

  • Once you have added all the users you want to the chat, you can begin sending a message at the bottom of the page.

How to Pin a Chat

  • Click on the Chat tab on the left side of  Microsoft Teams. 

  • Right-click on an available chat (or select More options, which is the three dots), and a menu will appear. Select Pin, and the chat will be pinned to the top of your chats list in the "Pinned" area.

How to Hide a Chat

Video: Quick Tips | Hiding Chats

  • Go to the chat you want to hide and right-click on an available chat (or select More options, which is the three dots), and a menu will appear.
  • Select Hide, and you will no longer see the chat.

  • Unhide the chat by searching for the name of the person or group you hid and select Unhide in more options.

How to Mute a Chat

Video: Quick Tips | Muting Chats

  • Select chat to open the chat list. Right-click on the chat you want to mute (or select More options, which is the three dots), and a menu will appear.
  • Select Mute, and you will no longer want to receive a notification. If you change your mind, select it again and unmute it.

How to delete a message on chat

  • Navigate to the text you want to delete and right-click on the three dots (or select More options, which is the …), and a drop-down will appear.
  • Select Delete, and your message will be removed from the chat window.


Article ID: 323
Mon 11/22/21 12:50 PM
Sun 2/12/23 7:48 PM

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Microsoft Teams is a powerful team-based collaboration tool that provides group chat, channeled conversations, instant messaging, live document collaboration, audio or video calls, and meetings (from one-on-ones to fully-featured audio/video conferences).