Articles (76)

Adding a Teams Account from Another Organization

With Multi-Tenant Multi-Account (MTMA) support in the new Teams, you can sign into multiple work or school accounts (or as a Guest in other organizations) without signing in on multiple web browsers.

Adding Another Account on Teams

This article outlines the steps to add a second account in Teams.

Assign Seats in Together Mode

Meeting organizer can assign seats to meeting invitees and all the participants currently in the meeting by dragging the user to the preferred seat. Once assigned, organizer can apply the newly created layout and everyone in the meeting will see the participants organized by the seating assignment.

Automatically- Provisioned Course Teams FAQs

This article provides FAQs and additional information regarding Automatically- Provisioned Course Teams.

Chat with Self

Teams will now support Chat with Self, a way to send yourself messages, images, files and do everything you can in a regular chat.

Create and Manage Breakout Rooms Before a Meeting

This article walks users through the steps needed to create and manage break-out rooms before the start of a meeting.

Decorate Feature in New Teams

This article explains how to use the new decorate function in new teams.

How to Access Live Language Translation in a Teams meeting

This article walks users through the steps needed to access the Live Language Translation during a Teams meeting.

How to Access Live Transcriptions in a Teams meeting

This article contains information on live transcriptions in a Teams meeting and instructions on how users can view/manage transcriptions in a Teams meeting.

How to Add Additional Owners to a Team

This article walks users through the steps needed to add additional owners to a Team.

How to Add the Virtual Appointments Teams Add-in in Teams Client

This article is a step by step guide to adding virtual appointments to the Teams client.

How to Clear Cache in Microsoft New Teams

This article explains how to reset your cache in the new Microsoft Teams.

How to Delete Old Calls in Microsoft Teams

This article walks users through the steps needed to delete old/needless call history in MS Teams.

How to Download MS Teams Attendance Report After Meeting Has Ended

This article walks users through the steps needed to view and download a meeting attendance report through MS Teams.

How to Join a Team in Microsoft Teams

This article walks users through the steps needed to join a Team in Microsoft Teams.

How to Join and Leave a Team in Microsoft Teams

This article tells the user how to join and leave a team in Microsoft Teams.

How to Login to Teams on Your Smartphone (iOS & Android)

This article tells how to log in to Microsoft Teams on both iOS and Android.

How to Record a Video Clip in Microsoft Teams

This article has instructions that can help you record a video clip that you can send to people in one-on-one and group chats in MS Teams.

How to Schedule a Teams Chat Message (Desktop Application)

This article shows you how to schedule chat messages in Microsoft Teams desktop or mobile application.

How to Switch to New Teams

This article shows you how to switch to New Teams.

How to Use Custom Streaming App in Teams

Teams has just come out with a brand-new feature that allows you to stream your Teams meetings to a third-party site like YouTube, Facebook, and Instagram. This can all be done through the Custom streaming app.

Manage Delegates in New Teams

This article tells users how to manage their delegates in new teams.

Microsoft Teams Guest Guidelines

Are you expecting guests for your Teams Webinar? Do you have a guest presenting? This article is a guideline for utilizing various Team meetings, webinars, and Town halls with Guests.

Microsoft Teams Premium

This article explains what Microsoft Premium is and how UTD is looking to integrate it in the future.

Microsoft Teams Town Halls

This article tells how to use and organize Teams Town Hall meetings.

PowerPoint Live Feature

This article contains information about the PowerPoint live feature of Microsoft Teams.

Q&A App in Teams

Teams now allow you to add Q&A to your Teams meetings and Webinars. This new feature gives you yet another way to get more audience engagement. You can add Q&A at any time in a Teams meeting. The following instructions are for adding Q&A when creating a meeting and how Q&A works in Teams meetings.

SharePoint in Microsoft Teams

This articles shows how a SharePoint site is created with each team as well as how to access/view the page.

Speaker Coach in Teams

Speaker Coach is designed for anyone in a Microsoft Teams meeting – not just the presenter – as there are many people who hold a speaking role in meetings. Even if you are simply saying a couple sentences – Speaker Coach can be there for you privately, to empower you and help give you greater confidence.

Using the TeamDynamix App for Microsoft Teams

This article will explain how to use the TeamDynamix (also known as Atlas) integration app for Microsoft Teams, which allows you to easily send interactive messages containing information from tickets, knowledge articles, and more. You can use this app in any Teams chat message or channel post.

Using the Walkie Talkie Feature on Teams

This article shows you how to use the Walkie Talkie app in Teams.

Virtual Appointments Key Features

This article goes over all of the features that are included with Virtual appointments on both desktop and mobile,

What Is a Shared Channel in Teams?

This article contains information on Shared Channel in Teams and instructions on how users can create their first Shared Channel.

Add Members to a Microsoft Team

This article provides information on how to add members to a Microsoft Team.

Adding a SharePoint Page / List to Microsoft Teams

Use this article to add a SharePoint page or list to Teams.

Can External Users Participate in a UTD Teams Meeting?

This guide is only needed if an external user needs to participate in a Microsoft Teams meeting. This can be done by simply inviting them to the meeting with their full email address.

Change your Microsoft Teams Status (Presence)

This article provides information on how to change your Microsoft Teams status.

Create and Manage Breakout Rooms

Breakout rooms are a great tool to help you move meeting participants into different groups to discuss topics during the meeting.

Create and Share the Link For Your Microsoft Teams Channel

This article will help you access a URL (link) to a Teams Channel that can be shared.

How to Change Audio Device on Teams

This article explains how to change audio devices on your Mac/PC or smart phone.

How to Download a Microsoft Teams Recording

If your meeting recordings on Microsoft Teams do not successfully process into Microsoft Stream automatically, please follow the instructions in this article.

How to Download Your Teams Meeting Attendance

Meeting organizers can view and download a meeting attendance report to save a record of who attended the meeting.

How to get Microsoft Teams logs for Troubleshooting

This article shows you how to collect Debug logs.

How to Request a Microsoft Team

This article describes the process to request a Microsoft Team.

How to Use Microsoft Teams on iPad

This article provides instructions to better guide you while you use Microsoft Teams on an iPad.

Images Unable to Load on Microsoft Teams Chat (PC)

This article provides troubleshooting steps when images cannot load on the Microsoft Teams Chat.

Installing / Reinstalling Teams App on Your Smartphone (iOS & Android)

This article provides steps on how to install the Teams App. on your smartphone device (iOS and Android).

Installing and Activating a Guest Microsoft Teams Account (Mac)

This article provides information on how a user external to UTD can have a Guest Microsoft Teams account to present in a live event.

Installing and Activating a Guest Microsoft Teams Account with UT Dallas (Windows)

An external user outside of UTD needs to have a Guest Microsoft Teams account to be able to present in a live event.

Installing Teams on Your Device (Desktop / Mobile)

This article is helpful for installing teams on your Mac/ PC/ Android/ iOS/ other mobile devices.

Key Features of Microsoft Teams

The article will explain the minute differences between the Microsoft Teams features such as Teams, Channel, Membership, Roles, and Settings.

Key Features While Using Microsoft Teams for Chat

This article contains information on how to use the chat option on Microsoft teams.

M365 Consultation

The user has requested in-person support for M365 applications or online troubleshooting that has not solved the issue.

Microsoft Teams - Report a Problem

This article provides the UTD Teams Report a Problem form for Microsoft Teams issues.

Microsoft Teams FAQ

This article provides FAQ on Microsoft Teams.

Microsoft Teams Meeting Options Page Not Displaying / Loading

This article provides troubleshooting steps when Microsoft Teams Meeting Options Page does not display/load.

Microsoft Teams Meetings Custom Backgrounds

While some backgrounds are available within Microsoft Teams built right in, you may want to upload your images. You can do this within Teams using the instructions below.

Pinning Apps on Microsoft Teams Client

The article will help you pin applications to the sidebar of Teams.

Private Channels in Microsoft Teams

This article provides information on Private Channels in Microsoft Teams.

Record a Meeting or Group Call in Microsoft Teams

This article has instructions that can help you record a meeting or a group call in Teams.

Scheduling a Microsoft Teams Channel Meeting

The article has the steps to schedule a meeting on a Teams Channel so that every team member can join the discussion.

Scheduling a Microsoft Teams Meeting

This article provides instructions on scheduling a meeting in Microsoft Teams.

Scheduling a Teams Meeting in Outlook

Teams meetings can be scheduled directly from the Teams calendar, but they can also be scheduled from Outlook if needed.

Setting Screen Sharing Permissions (MacOS)

This article has information to enable sharing permissions on a Mac computer for applications such as Teams.

Share Microsoft Outlook Email to Microsoft Teams Chat / Share Micrsoft Teams Chat as Outlook Email

This article show show to share emails to Teams and share chats to email.

Sharing and Co-authoring Documents, Spreadsheets and PowerPoints on Teams

This article provides instructions to share and co-author your documents.

Show, Hide, or Pin Teams and Channels

This article contains instructions to show, hide or pin a team or channel on Microsoft Teams.

Standard Teams Meetings vs Channel Teams Meetings

This article draws the difference between Standard Teams meeting and Channel Teams meeting.

Switching Microsft Teams Viewing Options

This article provides the steps for switching Teams viewing options.

Teams / Channels Missing from Meeting Scheduler in Teams

This article provides troubleshooting steps when scheduling a meeting, the user does not see all of their Teams/Channels/Courses in the dropdown box after selecting "Add Channels".

Teams Expiration Policy and Renewal

Over time, such teams can accumulate and burden tenant resources therefore we have an automatic expiration policy in place.

Teams Meeting Options and Roles

This article provides information about what options are available for meeting organizers to control meetings in Microsoft Teams.

Update Microsoft Teams Profile Picture

The article explains how a user can update their profile picture in Teams Application.

Update Your Microsoft Teams Notifications

This article helps to learn about the steps you need to follow to update your notifications settings.