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Adding a Microsoft 365 Shared Mailbox in Outlook (Windows)
Adding a Microsoft 365 Shared Mailbox in Outlook (Windows)
Tags
Email
m365
Shared-mailbox
Purpose
The article provides instructions on adding an M365 shared mailbox in Outlook for Windows.
NOTE:
If you are using New Outlook click
here
.
Adding Shared Mailbox
Open
Outlook
.
Select the
File tab
in the ribbon.
Select
Account Settings
, then choose
Account Settings
from the menu again.
Select the
Email tab
.
Make sure the correct account (your UTD email) is highlighted. Click on
Change
.
Navigate to
More Settings > Advanced > Add
.
Enter the shared email address, such as
sharedemail@utdallas.edu
, and select
OK
.
Uncheck the
Download shared folders
and select
OK > OK
.
Choose
Next
>
Finish
>
Close
and then
restart
Outlook.
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Details
Article ID:
257
Created
Mon 11/22/21 12:46 PM
Modified
Thu 7/18/24 8:39 AM
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Related Services / Offerings (1)
Department Shared/System Email
Shared Mailboxes or System Mailboxes are mailboxes critical to department business processes and are often use to facilitate department and/or mass communication. Shared Mailboxes are accessed by multiple users at the same time.
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Check out this article I found in the Atlas Portal knowledge base.<br /><br /><a href="https://atlas.utdallas.edu/TDClient/30/Portal/KB/ArticleDet?ID=257&SIDs=16">https://atlas.utdallas.edu/TDClient/30/Portal/KB/ArticleDet?ID=257&SIDs=16</a><br /><br />Adding a Microsoft 365 Shared Mailbox in Outlook (Windows)<br /><br />The article provides instructions on adding an M365 shared mailbox in Outlook for Windows.