Guides and reference materials for logging and managing time in TDX, including how to track time on tickets, projects, and workspaces, as well as time category definitions and conversion guidance.
This article provides instructions for logging time on tasks within TDX Projects using the Work tab on task cards.
This article explains how technicians can log time spent working on a ticket in TDX using the built-in Time & Expenses (T&E) feature. Logging time accurately helps teams track effort, measure workload, and report on service metrics
This article provides instructions for logging time on TDX Workspaces.
This article provides category definitions and a minute to hour conversion chart for time tracking purposes in TDX.
This article is a comparison of TDX time tracking methods—Tickets, Projects, and Workspaces—covering when to use each, entry guidance, and best practices for accurate time reporting.